Frequently Asked Questions

Do you offer Cash on Delivery?

Unfortunately, we don’t provide Cash on Delivery at the moment.
However, we offer several safe and convenient payment methods to complete your order securely

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can use it to check the delivery status anytime.

 

What is your Return Policy and Procedure?

We accept returns within a certain period as long as the items are in original condition. Please refer to our Return Policy page for full details and instructions on how to request a return.

 

Where can I see the refund amount?

After we process your return, the refund amount will be shown in the confirmation email and reflected in your original payment method. Processing time may vary depending on your bank or provider.

 

How can I use coupon codes?

You can enter your coupon code during checkout in the designated field. Once applied, the discount will be reflected in the total price before completing the payment.

 

Covid-19 Updates

We follow all safety measures for packaging and delivery. Some delivery times may be slightly delayed due to local restrictions or courier guidelines.